This is my practice article

Practice Article

Yellow sticky note with word practice followed by ellipsis written three times. The sticky note is tacked onto a corkboard background with a green pin..
By Maria Luna
1 min read

Below are the latest updates regarding macOS devices within the UCLA Health environment.

Upgrading your macOS

We are excited to announce that the UCLA Health IT teams have confirmed
compatibility of our commonly used applications with Apple’s newest macOS,
Sonoma.

IT-managed macOS device

Woman writing notes at computer

If you are interested in upgrading your IT-managed device to Sonoma:

  1. Please make sure to contact Customer Care with your computer name. A technician will reach out to you to assist you with the upgrade. 
  2. UCLA Health IT teams have confirmed compatibility with commonly used applications and the Big Sur and Monterey macOS. To upgrade, you’ll need to update the commonly used applications to their latest and compatible versions. 
  3. If you are interested in upgrading your IT-managed device to Big Sur, contact Customer Care with your computer name. Make sure you are running the latest versions of Global Protect VPN (v5.2.7) and OnGuard (v6.8.9). If you have not updated the applications, please do so by clicking the links below prior to upgrading your macOS.

Personal macOS device

If you are interested in upgrading, please consider the following recommendations: 

  • Check your computer for compatibility with Sonoma. 
  • Create a Time Machine backup of your computer. 
  • Run all available updates on your installed applications. 
  • Visit IT Connect to get help upgrading your personal device.

Click here to learn about installing security updates